The Gift of Purpose – Empowering Lives Affected by Memory Loss ​
Restoring Purpose. Rekindling Connection. Supporting Dignity.
Shipping Policy
Shipping Policy
Thank you for your purchase from The Gift of Purpose. Below is our shipping policy for both physical and digital products.
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Digital Products
Most of our products are delivered digitally.
• Digital items (including activity packets, guides, and downloadable materials) are available immediately after purchase.
• You will receive a secure download link by email.
• Digital products are not shipped and do not incur shipping fees.
• Because of their format, digital products are non-refundable once downloaded.
If you experience any issues accessing your files, please contact us at support@thegiftofpurpose.com
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Physical Products
Some items—such as the Reality Comprehension Clock Test (RCCT) Consultation printed materials—are shipped directly to you.
Processing Time:
• Orders are processed within 3–5 business days.
• Orders placed on weekends or holidays will begin processing on the next business day.
Shipping Methods & Delivery Time:
• We ship through USPS or UPS depending on the address and product.
• Delivery typically takes 5–10 business days after processing.
• You will receive a confirmation email with tracking information once your order has shipped.
Shipping Rates:
• Shipping costs are calculated at checkout based on the weight, size, and destination of your order.
• We currently ship within the United States. If you need international shipping, please contact us before placing your order.
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Lost or Damaged Packages
If your order is lost or arrives damaged:
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Email us at support@thegiftofpurpose.com within 7 days of delivery.
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Please include your order number and photos of any damage.
We will work with you to replace the item when possible.
Address Accuracy
Please double-check your shipping address at checkout.
We cannot replace items shipped to an incorrect address entered at the time of purchase.
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Questions?
If you have any additional questions about shipping or delivery, please contact us at:
📧 support@thegiftofpurpose.com